Glacisstraße 20 b
01099 Dresden
Germany
Phone: +49 351 89664695
Email: support@lineupr.com
The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, email addresses, etc.).
A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given to us. To do so, all you are required to do is sent us an informal notification via email. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.
In the event that data are processed on the basis of Art. 6 para. 1 lit. e or f GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this Data Protection Declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21 para. 1 GDPR).
If your personal data is being processed in order to engage in direct advertising, you have the right to at any time object to the processing of your affected personal data for the purposes of such advertising. This also applies to profiling to the extent that it is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 para. 2 GDPR).
In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.
You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine-readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.
This website uses TLS encryption (colloquially “SSL encryption”) for data transmission. You can recognize an encrypted connection by the fact that the address displayed in the browser starts with “https://” and, depending on the browser vendor, a key or lock symbol may appear in the address line.
If you are under an obligation to share your payment information (e.g. credit card number) with us after you have entered into a fee-based contract with us, this information is required to process payments.
Payment transactions are made exclusively via an encrypted connection. You can recognize an encrypted connection by the fact that the address displayed in the browser starts with “https://” and, depending on the browser vendor, a key or lock symbol may appear in the address line.
Within the scope of the applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified, blocked or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time at the address disclosed in the imprint of this website.
You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time at the address disclosed in the imprint of this website. The right to demand restriction of processing applies in the following cases:
If you have restricted the processing of your personal data, these data — with the exception of their archiving — may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.
We herewith object to the use of contact information published in conjunction with the mandatory information to be provided to send us promotional and information material that we have not expressly requested. LineUpr reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via spam emails.
We have appointed a data protection officer for our company: Dr. Olaf Koglin
LineUpr GmbH
Glacisstraße 20 b
01099 Dresden
Germany
Phone: +49 351 89664695
Email: privacy@lineupr.com
In some instances, LineUpr uses so-called cookies. The purpose of cookies is to make our website more user friendly, effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser.
Some of the cookies we use are so-called “session cookies.” They are automatically deleted after your leave our site. Other cookies will remain archived on your device until you delete them. These cookies enable us to recognise your browser the next time you visit our website.
Some browsers also enable you to allow or completely exclude cookies only for certain cases or websites or to delete cookies automatically after closing the browser. Please check your browser settings for more information. If cookies are deactivated, the functionality of LineUpr may be limited.
Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you want to use, are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies to ensure the technically error free and optimised provision of the operator’s services. If other cookies (e.g. cookies for the analysis of your browsing patterns) should be stored, they are addressed separately in this Data Protection Declaration.
We automatically collect and store information in so-called server log files, which your browser communicates to us automatically. The information comprises:
This data is not merged with other data sources.
This data is recorded on the basis of Art. 6 para. 1 lit. f GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.
LineUpr uses a live chat of Help Scout, PBC, 100 City Hall Plaza, Boston, MA 02108, USA. You can use the live chat as a contact form to chat with our staff. With the beginning of the chat, the following personal data is collected:
Depending on the course of the conversation with our employees, further personal data may arise in the chat, which are entered by you. The type of data depends strongly on your request or the problem you describe to us.
All our employees have been and will be trained on the subject of data protection and on the safe and confidential handling of customer data. All our employees are bound to confidentiality and have accordingly signed an addendum to the obligation to maintain confidentiality and to observe data protection in their employee contracts.
When you visit our Website, the chat widget is loaded as a JavaScript file. The code contained in the JavaScript file runs on your computer and allows you to chat.
Furthermore, Help Scout stores the chat record. This shall not only spare you the inconvenience of recalling the whole chat history of past chats when you ask for our assistance via live chat but shall also ensure an continuous quality control regarding our live chat. If you do not want to have your chat record stored please contact us and we will delete it immediately.
You can contact us via the email addresses and telephone numbers provided. In this case, your personal data transmitted with the email or telephone call will be stored. Please note, however, that emails are generally not sent in encrypted form and the sender himself must ensure that they are encrypted. We can therefore take no responsibility for the transmission path between the sender and the reception on our server.
In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.
The legal basis for the processing of data is Art. 6 para. 1 lit. a GDPR if the user has given his consent. The legal basis for the processing of data transmitted in the course of sending an email is Art. 6 para. 1 lit. f GDPR. If the email contact aims at the conclusion of a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. In the event of contact by email or telephone, the necessary legitimate interest in the processing of the data lies in this.
The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For the personal data sent by email or telephone, this is the case when the conversation with the user is finished. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified.
The user can revoke his consent to the processing of personal data at any time. All you need to do is send us a short email. All personal data stored in the course of contacting us will be deleted in this case.
You have the option to register on our website to be able to use additional functions. We shall use the data you enter only for the purpose of using the respective offer or service you have registered for. The required information we request at the time of registration must be entered completely and correctly. Otherwise we shall reject the registration.
To notify you of any important changes to the scope of our portfolio or in the event of technical modifications, we shall use the email address provided during the registration process.
We shall process the data entered during the registration process on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You have the right to revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via email. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.
The data recorded during the registration process shall be stored by us as long as you are registered on our website. Subsequently, such data shall be deleted. This shall be without prejudice to mandatory statutory retention obligations.
When you use the comment function on our blog, information on the time the comment was generated and, if you are not posting anonymously, the user name you have selected will be archived in addition to your comments.
Our comment function stores the IP addresses of all users who enter comments. We need this information in order to take action against the author in the event of rights violations, such as defamation or propaganda.
Comments and any affiliated information (e.g. the IP address) shall be stored by us and remain on our website until the content the comment pertained to has been deleted in its entirety or if the comments had to be deleted for legal reasons (e.g. insulting comments).
Comments are stored on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You have the right to revoke at any time any consent you have already given us. To do so, all you are required to do is sent us an informal notification via email. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.
We collect, process and use personal data only to the extent necessary for the establishment, content organization or change of the legal relationship (data inventory). These actions are taken on the basis of Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or pre-contractual actions. We collect, process and use personal data concerning the use of our website (usage data) only to the extent that this is necessary to make it possible for users to utilize the services and to bill for them.
The collected customer data shall be eradicated upon completion of the order or the termination of the business relationship. This shall be without prejudice to any statutory retention mandates.
We share personal data with third parties only if this is necessary in conjunction with the handling of the contract; for instance, with the financial institution tasked with the processing of payments.
Any further transfer of data shall not occur or shall only occur if you have expressly consented to the transfer. Any sharing of your data with third parties in the absence of your express consent, for instance for advertising purposes, shall not occur.
The basis for the processing of data is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfilment of a contract or for pre-contractual actions.
In principle, LineUpr does not pass on any personal data to third parties without your explicit prior consent, in particular not for advertising purposes. An exception to this only exists in the following cases:
Among other options, we offer payment via Stripe on our website. The provider of this payment processing service is Stripe Payments Europe, Ltd., The One Building, 1 Grand Canal Street Lower, Dublin 2, Co. Dublin, Ireland (hereinafter referred to as “Stripe Payments Europe”).
If you choose payment via credit card, we will share the payment information you enter with Stripe.
In providing Stripe Services, Stripe Payments Europe transfers personal data to Stripe, Inc. in the USA. To ensure the adequate protection of personal data, Stripe has certified to the “EU-U.S. and Swiss-U.S. Privacy Shield Framework”. Stripe’s Privacy Shield Policy is available under https://stripe.com/privacy-shield-policy and https://stripe.com/privacy.
The legal basis for the sharing of your data with Stripe is Art. 6 para. 1 lit. a GDPR (consent) as well as Art. 6 para. 1 lit. b GDPR (processing for the fulfilment of a contract). You have the option to at any time revoke your consent to the processing of your data. Such a revocation shall not have any impact on the effectiveness of data processing transactions that occurred in the past.
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This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses cookies, which are stored on your computer and that enable an analysis of the use of the website by users. The information generated by cookies on your use of this website is usually transferred to a Google server in the USA, where it is stored.
The storage of Google Analytics cookies and the utilization of this analysis tool are based on Art. 6 para. 1 lit. f GDPR. The operator of this website has a legitimate interest in the analysis of user patterns to optimize the services offered online and the operator’s advertising activities. The data sent by us and linked with cookies, user and advertisitng IDs are automatically deleted after 26 months. Data whose retention period has been reached is automatically deleted once a month.
For more information about the handling of user data by Google Analytics, please consult Google’s data privacy declaration: https://support.google.com/analytics/answer/6004245?hl=en.
On this website, we have activated the “IP anonymization” function. As a result, your IP address will be abbreviated by Google within the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. The full IP address will be transmitted to one of Google’s servers in the United States and abbreviated there only in exceptional cases. On behalf of the operator of this website, Google shall use this information to analyze your use of this website to generate reports on website activities and to render other services to the operator of this website. The IP address transmitted in conjunction with Google Analytics from your browser shall not be merged with other data in Google’s possession.
You do have the option to prevent the storage of cookies by making pertinent changes to the settings of your browser. However, we have to point out that in this case you may not be able to use all of the functions of this website to their fullest extent. Moreover, you have the option to prevent the recording of the data generated by the cookie and affiliated with your use of the website by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Our websites use the functions of Google Analytics Remarketing in combination with the functions of Google AdWords and Google DoubleClick, which work on all devices. The provider of these solutions is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
This function makes it possible to connect the advertising target groups generated with Google Analytics Remarketing with the functions of Google AdWords and Google DoubleClick, which work on all devices. This makes it possible to display interest-based customized advertising messages, depending on your prior usage and browsing patterns on a device in a manner tailored to you as well as on any of your other devices.
If you have given pertinent consent, Google will connect your browser history with your Google account for this purpose. As a result, it is possible to display the same personalized advertising messages on every device you log into with your Google account.
To support this function, Google Analytics records Google authenticated IDs of users that are temporarily connected with our Google Analytics data to define and compile the target groups for the ads to be displayed on all devices.
You have the option to permanently object to remarketing and targeting across all devices by deactivating personalized advertising in your Google account. To do this, please follow this link: https://www.google.com/settings/ads/onweb/.
The consolidation of the recorded data in your Google account shall occur exclusively based on your consent, which you may give to Google and also revoke there (Art. 6 para. 1 lit. a GDPR). Data recording processes that are not consolidated in your Google account (for instance because you do not have a Google account or have objected to the consolidation of data), the recording of data is based on Art. 6 para. 1 lit. f GDPR. The legitimate interest arises from the fact that the operator of the website has an interest in the anonymized analysis of website visitors for advertising purposes.
For further information and data protection regulations, please consult Google’s data privacy policies: https://policies.google.com/technologies/ads?hl=en.
This website uses Google AdWords. AdWords is an online promotional program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
In conjunction with Google AdWords, we use a tool called “Conversion Tracking”. If you click on an ad posted by Google, a “conversion cookie” for Conversion Tracking purposes will be placed. These cookies expire after 30 days and are not used to personally identify users. If the user visits certain pages of this website and the cookie has not yet expired, Google and we will be able to recognise that the user has clicked on an ad and has been linked to this page.
A different cookie is allocated to every Google AdWords customer. These cookies cannot be tracked via websites of AdWords customers. The information obtained with the assistance of the conversion cookie is used to generate conversion statistics for AdWords customers who have opted to use Conversion Tracking. The customers receive the total number of users that have clicked on their ads and have been linked to a page equipped with a Conversion Tracking tag. However, they do not receive any information that would allow them to personally identify these users. If you do not want to participate in tracking, you have the option to object to this use by easily deactivating the Google Conversion Tracking cookie in your web browser’s settings. If you do this, you will not be included in the Conversion Tracking statistics.
The storage of conversion cookies and the use of this tracking tool are based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the analysis of user patterns, in order to optimize his web offerings and advertising.
You can set up your browser in such a manner that you will be notified anytime cookies are placed and you can permit cookies only in certain cases or exclude the acceptance of cookies in certain instances or in general and you can also activate the automatic deletion of cookies upon closing of the browser. If you deactivate cookies, the functions of this website may be limited.
To review more detailed information about Google AdWords and Google Conversion Tracking, please consult Google’s data privacy policies: https://policies.google.com/technologies/ads?hl=en.
If you would like to subscribe to the newsletter offered on this website, we will need from you an email address as well as information that allow us to verify that you are the owner of the email address provided and consent to the receipt of the newsletter. No further data shall be collected or shall be collected only on a voluntary basis. We shall use such data only for the sending of the requested information and shall not share such data with any third parties.
The processing of the given information shall occur exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You may revoke the consent you have given to the archiving of data, the email address and the use of this information for the sending of the newsletter at any time, for instance by clicking on the “Unsubscribe” link within the newsletter. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place to date.
The data you archive with us for the purpose of the newsletter subscription shall be archived by us until you unsubscribe from the newsletter. Once you cancel your subscription to the newsletter, the data shall be deleted. This shall not affect data we have been archiving for other purposes.
This website uses the service Mailjet to send out its newsletters and transactional emails. Mailjet is a subsidiary of Mailgun Technologies, Inc., 112 E Pecan St #1135, San Antonio, TX 78205, USA.
Among other things, Mailjet is a service that can be used to organise and analyze the sending of newsletters and transactional emails. Whenever you enter data for the purpose of subscribing to a newsletter and/or notifications (e.g. your email address), the information is stored on Mailjet’s servers.
With the assistance of Mailjet, we can analyze our email campaigns. If you open an email that has been sent through with Mailjet, a file that has been integrated into the email connects to Mailjet’s servers. As a result, it can be determined whether an email has been opened and which links the recipients possibly clicked on. Technical information is also recorded (e.g. the time of access, IP address, type of browser and operating system). The sole purpose of this information are the statistical analyses of email campaigns. The results of such analyses can be used to tailor future newsletters to the interests of their recipients more effectively.
If you do not want to permit an analysis by Mailjet, you must unsubscribe from the newsletter and/or opt out from email notifications. To do this, we provide an “Unsubscribe” link in every newsletter message and/or you can disable notifications in your LineUpr account.
The data is processed based on your consent (Art. 6 para. 1 lit. a GDPR). You may revoke any consent you have given at any time by unsubscribing from the emails. This shall be without prejudice to the lawfulness of any data processing transactions that have taken place prior to your revocation.
The data you archive with us for the purpose of the email subscription shall be archived by us until you unsubscribe from the newsletter and/or from email notifications. Once you cancel your subscription, the data shall be deleted from our servers as well as those of Mailjet. This shall not affect data we have been archiving for other purposes.
Our website uses plug-ins of the YouTube platform, which is operated by Google. The website operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit a page on our website into which a YouTube plug-in has been integrated, a connection with YouTube’s servers will be established. As a result, the YouTube server will be notified, which of our pages you have visited.
Furthermore, YouTube will be able to place various cookies on your device. With the assistance of these cookies, YouTube will be able to obtain information about our website visitor. Among other things, this information will be used to generate video statistics with the aim of improving the user friendliness of the site and to prevent attempts to commit fraud. These cookies will stay on your device until you delete them.
If you are logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account.
The use of YouTube is based on our interest in presenting our online content in an appealing manner. According to Art. 6 para. 1 lit. f GDPR, this is a legitimate interest.
For more information on how YouTube handles user data, please consult YouTube’s data privacy policy: https://policies.google.com/privacy?hl=en.
Via an API, this website uses the mapping service Google Maps. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To enable the use of the Google Maps features, your IP address must be stored. As a rule, this information is transferred to one of Google’s servers in the USA, where it is archived. The operator of this website has no control over the data transfer.
We use Google Maps to present our online content in an appealing manner and to make the locations disclosed on our website easy to find. This constitutes a legitimate interest as defined in Art. 6 para. 1 lit. f GDPR.
For more information on the handling of user data, please review Google’s data privacy declaration: https://policies.google.com/privacy?hl=en.
This website uses Digital Samba by Digital Samba, S.L., C/ Aribau 15, 5/4, 08011 Barcelona, Spain for video calls within the LineUpr apps.
If video calls are enabled for an app and a user of such an app initiates or joins a video call, a script will be loaded from Digital Samba and the data related to the video call will be submitted to and processed by Digital Samba. The legal basis for the sharing of your data with Digital Samba is Art. 6 para. 1 lit. a GDPR (consent).
For more information please review the documents “Digital Samba Customer Agreement” und “Privacy Policy”: https://www.digitalsamba.com/hubfs/legal-and-compliance/Digital-Samba-Customer-Agreement.pdf und https://www.digitalsamba.com/hubfs/legal-and-compliance/Privacy-Policy.pdf.
LineUpr reserves the right to change this Data Protection Declaration should this be necessary due to a changed legal situation or due to further or changed services used or offered by LineUpr.